According to Verywell Mind, experts say that up to 77% of the United States population has a fear of public speaking. This common fear is also known as glossophobia.
Your job, whether old or new, may not require you to speak to a large audience. However, you will more than likely be asked to speak in front of at least a few people in your workplace.
Knowing how to prepare for a public speech is the key to being successful at public speaking and presentations.
Interpersonal Communication Skills
Interpersonal interaction and communication skills are being put to the test after 2020. After communicating through technology for the better part of a year, face-to-face interactions now present a different challenge.
What Is The Most Important Interpersonal Skill?
Listening is the most important interpersonal communication skill. It involves not just hearing but active listening. Active listening occurs when you are engaged with what the other person is saying and use reflective listening. This helps ensure you understand them correctly.
Other Essential Communication Skills
Body language helps communicate your meaning more effectively than words alone do.
When communicating with someone, be aware of your posture. You don’t want to unintentionally send the wrong message. If you cross your arms or legs, you might be signaling that you are closed off and refuse questions or suggestions.
Tone and Inflection in Oral Communication
Use inflection and tone to convey meaning in oral communication. You want to make sure people understand what you say. This is crucial if you have a dry or sarcastic sense of humor.
Negotiating through conflict is a hard skill to find and a harder one to develop. Many people despise conflict. Some people respond to conflict by avoiding it, and others may inflame it.
However, effective negotiation during a business conflict requires an objective attitude, humility, and a solution-oriented mind. Effective negotiators bring value to their workplace, no matter what field they work in.
Assertive communication is not aggressive or domineering, and it is bold and confident. Lots of people today, especially millennials, have a habit of using less assertive language when communicating. This communication may be a symptom of anxiety, depression, lack of self-worth, or even impostor syndrome.
For example, these are weak voices:
- Your team is in a meeting, and you’ve finished explaining your idea, strategy, or training. Then a millennial coworker raises their hand. They speak haltingly or nervously and say, “Sorry, I didn’t want to interrupt you,” or “Sorry, I hope it’s ok to ask this . . .”
- You ask a Millennial, or even a Gen-Zer, to complete a task and when they think they’ll complete it. Their response has a protective uncertainty like, “I think I can have it done by . . .” But this response gives you no certainty.
If you use this same kind of weak, apologetic language, or protective uncertainty phrases, you can change these habits.
Being confident at work is another subject, so to put it simply, be confident in yourself at work. Take time to practice active voice in writing and with friends. Understand your limits and your abilities so you can give accurate commitments to your supervisors.
At Workforce Essentials, we help employers foster assertive communication through employee training courses available throughout Tennessee.