The North Tennessee Workforce Board conducted their first meeting of 2015 last week at Highland Crest College in Springfield, Tennessee. The event was highlighted by Tennessee Department of Labor and Workforce Development Commissioner, Burns Phillips who served as guest speaker.
Commissioner Phillips began by stating, “What a great story I have to tell”. His story revolved around the efficiencies and effectiveness that have been created in the department over the last 18 months. The Commissioner led the journey toward excellence by creating a culture of teamwork, innovation and problem-solving focused on identifying the cause of problem rather than treating its symptoms.
Highlights of the presentation included results such as:
*For every federal dollar spent, fifty-eight dollars are generated in wages by those we serve.
*Over $4.97 billion in wages were earned from the constituents served through the workforce system.
*Two hundred and three thousand individuals entered employment through the workforce programs.
*Customer Service and Overall Satisfaction of 88%
Other topics presented at the meeting by staff included an update on eligible youth providers and a new RFP, Cash Management/Advance procedures, additions to the Eligible Training Provider List and WIOA transition.
The meeting was well attended, including Mayors from Dickson, Humphreys, Montgomery, Robertson, and Sumner Counties. Many thanks to Chairman, John Zobl and the committee chairs for their leadership.
Marla W. Rye, President and Executive Director