Loading Events

Frontline Leadership Certificate
Ticket includes all 4 sessions

Session 1: Successful Coaching (October 6th, 1:30pm – 3:30pm )
Motivation
Personalized engagement
Making team members feel valued

Session 2: Coaching to Improve Employee Performance (October 20th, 1:30pm – 3:30pm)
Give guidance on how to improve performance
Interactive process-provide guidance, encourages productive decisions and personal ownership of decisions
Desired Behavior vs. Replacement Behaviors

Session 3: GROW Coaching Model (November 3rd, 1:30pm – 3:30pm)
G—Goal-What’s the desired behavior?
R—Reality-What’s actually happening?
O—Options-How can this be solved?
W—What will the employee do?
Deescalating Situation
Making team members feel valued

Session 4: Two-Way Communication (November 17th, 1:30pm – 3:30pm)
Speaking Positively
Difficult Conversations
Opening Statements
Referencing Facts & Examples
Identifying gaps between what is expected and what is actually happening
Recognizing unconscious bias

Certified Frontline Leadership
Coaching Training Sessions
2-hour ZOOM learning session
$60 per session
$200 entire series (4 sessions)
Frontline Leadership Certificate (attend all 4 sessions)

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Tickets are no longer available

Go to Top