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Certified Frontline Leadership – Coaching Training – November in Murfreesboro

Rutherford County Chamber of Comerce 3050 Medical Center Parkway, Murfreesboro

Frontline Leadership Certificate Ticket includes all  sessions Session 1: Successful Coaching (November 10th, 8am - noon) Motivation Personalized engagement Making team members feel valued Coaching to Improve Employee Performance (November 10th, 8am - noon) Give guidance on how to improve performance Interactive process-provide guidance, encourages productive decisions and personal ownership of decisions Desired Behavior vs. Replacement Behaviors Session 2: GROW Coaching Model (November 29th, 8am - noon) G—Goal-What’s the desired behavior? R—Reality-What’s actually happening? O—Options-How can this be solved? W—What will the employee do? Deescalating Situation Making team members feel valued Two-Way Communication  (November 29th, 8am - noon) Speaking Positively Difficult [...]



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