Certified Frontline Leadership – Coaching Training – November in Murfreesboro

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Frontline Leadership Certificate
Ticket includes all  sessions

Session 1: Successful Coaching (November 10th, 8am – noon)
Motivation
Personalized engagement
Making team members feel valued

Coaching to Improve Employee Performance (November 10th, 8am – noon)
Give guidance on how to improve performance
Interactive process-provide guidance, encourages productive decisions and personal ownership of decisions
Desired Behavior vs. Replacement Behaviors

Session 2: GROW Coaching Model (November 29th, 8am – noon)
G—Goal-What’s the desired behavior?
R—Reality-What’s actually happening?
O—Options-How can this be solved?
W—What will the employee do?
Deescalating Situation
Making team members feel valued

Two-Way Communication  (November 29th, 8am – noon)

Speaking Positively
Difficult Conversations
Opening Statements
Referencing Facts & Examples
Identifying gaps between what is expected and what is actually happening
Recognizing unconscious bias

Certified Frontline Leadership
Coaching Training Sessions
8 hour in class learning, 2 sessions  
$200 entire series
Frontline Leadership Certificate (attend all sessions)

Training held at the Rutherford County Chamber of Commerce

3050 Medical Center Pkwy, Murfreesboro, TN  37129

Second floor, Room 2A

 

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